Software Quality Management (SQM) is the process of ensuring that software products meet the required standards and fulfill user expectations through techniques like quality planning, quality control, and quality assurance.
Why is Software Quality Management Important?
- Increased customer satisfaction: The goal of quality management is to satisfy customers by delivering software that meets or exceeds their expectations and focuses on their needs. You may improve customer happiness, foster trust, and boost client retention by ensuring high-quality software.
- Cost Savings: Over time, investing in quality management methods can result in cost savings. Early defect detection and fixes decrease development problems, eliminate expensive rework, and reduce the need for in-depth customer support or post-release maintenance.
- Better Efficiency: Process standardization, automation, and continuous improvement are quality management techniques that can make software development procedures more effective. You may improve resource utilization and increase production by optimizing operations, lowering manual work requirements, and eliminating waste.
- Improved Reliability: Quality management procedures ensure the software is dependable and works as expected. You can find and fix bugs through careful testing, validation, and verification, ensuring the program works as intended, satisfies performance standards, and provides users with the value they expect.
- Mitigated Risks: Quality management helps to reduce risks around the creation and use of the software. You can identify potential risks early and take the necessary steps to reduce their impact on the project by performing risk assessments, creating quality assurance procedures, and monitoring key metrics.
- Continuous Improvement: Quality management promotes a culture of continuous development both inside the development team and throughout the organization. You can find places for improvement, spark innovation, and raise the overall quality of your software by routinely reviewing procedures, getting feedback, and putting what you’ve learned into practice.
ETRAGE provides two primary Quality Management Solutions: