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Cloud Services

The cloud has become a critical element for companies moving towards a cohesive Digital Thread. Cloud addresses the need for product development companies to optimize their IT spending, connect multiple locations, and keep up with the latest technology while staying focused on the innovation of their products.

Through our partnership with ProductSpace Solutions, we provide companies the ability to quickly stand up a Windchill PLM environment while not limiting themselves to opportunities to extend and grow the system over time.  

We provide:

  • Hosted Environment
  • Help Desk
  • Systems Administration Services:
    • Database
    • Vault
    • OS
    • Publishers
    • Windchill Applications
    • Web services
    • Performance Tuning
  • Advanced Backup
  • Redundancy for High Availability through clustered environments
  • Assignment, Retrieval, Installation and Management of Licensing
  • Replication Servers Support
  • Advanced Security Capabilities
    • Anti-virus & anti-intrusion
    • Firewall
    • Security updates
    • Windchill security patches

Additional benefits include:

  • 24/7 access from anywhere in the world for non-ITAR customers
  • 24/7 System and Performance Monitoring
  • 99.5% infrastructure uptime (scheduled maintenance in off hours)
  • A scalable solution for speed, size, number of users, and PLM capabilities
  • Proprietary monitoring proactively detect and resolve problems


  • File Level and Image Backups maintained in the Cloud environment
  • Cloud servers are monitored 24/7 and notifications are immediate should the server become unavailable. Should this occur we will start a manual backup immediately
  • Cloud services uses AES-256 encryption standard. Data is encrypted in transit and at rest for backups.