Through our partnership with ProductSpace Solutions, we provide companies the ability to quickly stand up a Windchill PLM environment while not limiting themselves to opportunities to extend and grow the system over time.
We provide:
- Hosted Environment
- Help Desk
- Systems Administration Services:
- Database
- Vault
- OS
- Publishers
- Windchill Applications
- Web services
- Performance Tuning
- Advanced Backup
- Redundancy for High Availability through clustered environments
- Assignment, Retrieval, Installation and Management of Licensing
- Replication Servers Support
- Advanced Security Capabilities
- Anti-virus & anti-intrusion
- Firewall
- Security updates
- Windchill security patches
Additional benefits include:
- 24/7 access from anywhere in the world for non-ITAR customers
- 24/7 System and Performance Monitoring
- 99.5% infrastructure uptime (scheduled maintenance in off hours)
- A scalable solution for speed, size, number of users, and PLM capabilities
- Proprietary monitoring proactively detect and resolve problems
Details:
- File Level and Image Backups maintained in the Cloud environment
- Cloud servers are monitored 24/7 and notifications are immediate should the server become unavailable. Should this occur we will start a manual backup immediately
- Cloud services uses AES-256 encryption standard. Data is encrypted in transit and at rest for backups.